Practical disability inclusion, access and training that actually makes sense
Helping businesses, organisations and communities move beyond good intentions and create spaces, services and workplaces that work for real people.
The Person Behind the Work
Skye Shannon has spent more than thirty years navigating the systems, services and spaces that shape whether people with disability can participate fully — or not. That experience isn't theoretical. It's built from decades of living it, questioning it and working to change it.
Her professional background spans health, disability, community services, training and inclusion. She holds a Diploma of Access Consulting and brings a combination of lived and professional experience that's hard to find in one place.
Skye founded Diversicare Solutions because she kept seeing the same gap: organisations with good intentions but no practical roadmap for making inclusion real. She works with councils, businesses, community organisations and tourism operators across regional NSW and nationally — giving them honest, plain-English guidance they can actually use.
Skye also brings extensive experience of disability systems and services to her work, giving her a practical understanding of where policy, processes and good intentions can fall short in people's everyday lives. That perspective informs her work with organisations, businesses and communities to create inclusion that works in practice, not just on paper.
Honest. Practical. Direct. Human.
Services That Make a Difference
Diversicare Solutions helps businesses, organisations, workplaces and communities understand disability inclusion in practical, real-world ways.
Practical support for organisations wanting to improve accessibility, inclusion, communication, customer experience, workplace culture, policies and services. No jargon, no box-ticking — just clear advice you can actually act on.
Work with SkyeTraining for businesses, teams, support workers, community organisations and service providers. Topics include disability confidence, inclusive customer service, person-centred practice, communication, advocacy and NDIS reform.
Explore TrainingSkye speaks at conferences, panels, events and workshops on disability, inclusion, workplace participation, advocacy and systems change. She brings lived experience and a direct, human perspective that stays with the room.
Invite Skye to SpeakLived-experience-informed accessibility reviews, practical recommendations for buildings, spaces, services and events, and referral to specialist consultants where technical expertise is required.
Get in TouchTraining That People Actually Use
Most disability awareness training leaves people feeling like they should do things differently, without much idea of how. Skye's workshops are built to change that. They're practical, direct and tailored to your context — because a regional tourism operator has different needs than a local council, and the training should reflect that.
The sessions draw on both professional expertise and lived experience. The examples are real, the edge cases get addressed, and people can ask the questions they'd normally avoid. Workshops are delivered in-person or online.
Topics include:
- Disability confidence for customer-facing teams
- Inclusive customer service that goes beyond compliance
- Person-centred practice for support workers and service providers
- Communication and language around disability
- Building inclusive workplace culture — practical strategies for leaders
- Inclusive recruitment and onboarding
- Advocacy and self-advocacy
- NDIS reform — what it means for organisations and participants
- Practical inclusion for sport, recreation and community programs
- Half-day and full-day formats available; custom topics on request
A Speaker Who Knows This Work from the Inside
Skye brings something to a speaking engagement that most people in this space can't: she has lived the gap between what the policy says and what the experience actually is. Born with spina bifida, navigating decades of surgeries and system failures, and ultimately choosing amputation as the better of two difficult options — her perspective isn't borrowed.
Her keynotes and panels don't stop at awareness. They're built around the questions organisations actually need to answer: what does genuine inclusion look like in practice, what does it cost to get it wrong, and what does it take to get it right?
Skye also works as an MC and facilitator — bringing the same directness and warmth to event hosting, panel facilitation and workshop moderation. She adjusts to the room, not the other way around.
Topics include:
- What genuine accessibility looks like in practice — and how to tell the difference
- The business and community case for inclusion that goes beyond good intentions
- Leadership, decision-making and disability: closing the gap between policy and practice
- Workplace participation and what real inclusion looks like for employers
- Advocacy, systems change and what happens when the system doesn't work
- Lessons from thirty years of navigating systems that weren't designed with you in mind
What Holds
by Skye Shannon
What it takes to live when being seen isn't the same as being understood.
What Holds is a raw and honest conversation about disability, identity, resilience, advocacy, systems and what it means to be understood. It's not a motivational story or an overcoming narrative. It's what actually happened — and what it taught Skye about the world, about systems, and about herself.
Written with the same directness Skye brings to her consulting and speaking, this book is for anyone who has navigated systems that weren't built for them, advocated when they were exhausted, or wondered whether the people making decisions really understood what they were deciding.
Frequently Asked Questions
A disability inclusion consultant provides practical support for organisations wanting to improve accessibility, inclusion, communication, customer experience, workplace culture, policies and services. At Diversicare Solutions, Skye Shannon works with you to understand where the gaps are and gives you clear, actionable advice — not jargon-filled reports that sit in a drawer.
Diversicare Solutions works with councils, businesses, community organisations, tourism operators, teams, support workers and service providers. Skye works across regional NSW and nationally, with clients ranging from local councils to national peak bodies.
Diversicare Solutions is based in Orange, NSW, Australia. Skye Shannon works with organisations across regional NSW and nationally, delivering consulting, training and speaking in-person or online.
Yes. While based in Orange, NSW, Diversicare Solutions works with organisations across regional NSW and nationally. Workshops and training are delivered in-person or online, and consulting can be done remotely or on-site depending on what's needed.
Training topics include disability confidence for customer-facing teams, inclusive customer service, person-centred practice, communication and language around disability, inclusive workplace culture, inclusive recruitment, advocacy and self-advocacy, and NDIS reform. Half-day and full-day formats are available, with custom topics on request.
Yes. Skye speaks at conferences, panels, events and workshops on disability, inclusion, workplace participation, advocacy and systems change. She also works as an MC and facilitator for events and panel discussions. Her style is direct, warm and grounded in lived experience.
Book a Consultation
Whether it's consulting, training, speaking or just a conversation about what you need — get in touch. Skye's happy to talk it through and work out what would be most useful for your situation.
Resources & Guides
Skye is developing a range of practical resources — guides for navigating NDIS, Centrelink and Aged Care, a self-advocacy workbook, a support worker toolkit, and more. They'll be written the way Skye works: direct, practical and designed for people who need to get things done.
The first resources will be available soon. Leave your email below and you'll be the first to know — along with early access and introductory pricing.
No spam, unsubscribe any time.
Also coming:
Stop Apologising for Your Disability Needs
A self-advocacy program for people who over-explain or pre-emptively apologise when requesting accommodations.
Supporting Without Speaking Over Them
A companion program for supporters, carers and family members.
What People Are Saying
Testimonials are on their way. Diversicare Solutions is building a portfolio of feedback from the organisations and individuals Skye works with. Check back soon.
Work with SkyeBook a Conversation
Whether it's consulting, training, speaking or just a conversation about what you need — get in touch. Skye's happy to talk it through.
